Call Bruno's today at 505-280-4940! Now accepting Credit, Debit and Local Checks for payments!
Pick-Up, Delivery, Guarantee & Payment Information
In Home Estimates are FREE!!*
Upon Completion Guarantee
We are so confident in my quality of work, We will guarantee you, IN WRITING*, that you be happy, or you will PAY US NO MONEY!
Which other shop offers that kind of 'rock solid' confidence??
In the extremely rare event that this may occur, we would you ask for at least one chance to make it right. This will be up to you, however.
Keep in mind that with every repair, we aim for 100% perfect. But most repairs, depending on the nature and location of the damage, 100% may not be attainable. We will discuss this with you in the beginning. The reality is, 100% perfect is rare, so most of my restoration work hits between 95-99%.
It has been my experience that most folks just love the results, as we are our own worst critics! This is because most everyone realizes 'perfect is not realistic or necessary' because the final results were far better than they imagined anyway.
*Written guarantee is provided upon request.
Pick up and Delivery...
Cost is $0 to $50 -
Cost is $0 to $50 -
1. If the job is over $200, Pick up and Delivery is FREE in Albuquerque and Rio Rancho.
2. If the job is $199 or less, and you let me take it to my shop while I am at your home or office while I am already there giving you a FREE estimate, and if you help me load it in my van, Pick up is FREE, and if you wish for me to deliver it back, and you help me unload it- then Delivery is $15-25.
3. If you choose to pick up your furniture from my shop when completed. please know that I am there by appointment only, and you MUST pick it up within 7 days of being notified of completion. See our: 'Hold Terms'.
4. If you want to think about my estimate, that's understandable, but to come back at a later time, pick up and delivery is $25-50.
5. Pick up and Delivery charges outside of Rio Rancho the Albuquerque city limits will be on a case
by case basis, and I will inform you along with the written estimate.
* Free Estimates do not pertain to Damage Claims Estimates*.
*A damage claim estimate is defined as a case whereas a third party has damaged your furniture, like a moving company, a carpet cleaner, a contractor etc- and you need a written estimate to prove what it will cost to bring our furniture back to original condition.
Sometimes, in the case of fire or flood (or in Albuquerque- a car hits your house!) you may need a written damage claim estimate for your own insurance company.
No problem. Damage Claim Estimates start at$150.
(Call for current pricing)
Payments from third parties ARE NOT accepted. The owner of the furniture in question will need to pay for the Damage Claim Estimate at the time of writing, thank you.
If you decide to actually get ALL of the work within the estimate done, the entire estimate fee WILL BE credited toward the total bill.
If you decide to get less work done, we'll work out a reasonable credit with you on a case by case basis.
-
Sometimes, in the case of fire or flood (or in Albuquerque- a car hits your house!) you may need a written damage claim estimate for your own insurance company.
No problem. Damage Claim Estimates start at
Payments from third parties ARE NOT accepted. The owner of the furniture in question will need to pay for the Damage Claim Estimate at the time of writing, thank you.
If you decide to actually get ALL of the work within the estimate done, the entire estimate fee WILL BE credited toward the total bill.
If you decide to get less work done, we'll work out a reasonable credit with you on a case by case basis.
-
Mechanical Guarantee
This covers the mechanical aspect of the repair, such as: Repaired Wood or Metal Pieces. It also covers replaced items, such as chair wheels, swivels, drawer slides, etc.
In most cases, since it is beyond our control how a furniture piece is used, a 30 Day guarantee is the longest we can offer, but only under normal use.
If it breaks after this, give us a call. We may be able to work out something with you.
Additionally, some items will not be guaranteed at all. We will inform you of this in the beginning. This is because over the past 20-25 years or so, furniture has become more and more 'cheaply made'. Cheap, poorly made modern furniture sometimes is not even worth repairing, period. Again, you will be informed of this before any work is done.
We bring this up because some folks want a 'cheaply made' item repaired to 'get by for a while', and that's cool. But the truth is, it will only be for a while.
We will let you know from the start if we anticipate this to be the case.
Payment Options
Now Accepting:
Credit and Debit Cards
Local Checks
and Cash!
Barter. I will consider trading for goods and services. What do you have??
Guarantee's In Summary
Bottom line on guarantees- we want you to be happy. And at the same time, we want to be fair. Fair is fair and it reciprocates. It is not fair to you to pay to have something fixed, and then it falls apart. But on the other hand, it is not fair to us to call us back because junior was leaning back in a dining chair we just fixed for you. (I've done this long enough, so I can tell). Yes, we are trying to earn a buck, but sincerely want to give you a good value for your money, too.
We are natives to Albuquerque and current residents of Rio Rancho. This 'metro area' is too small, and we know too many people here to be cheating anyone.
Thank you!
IN SHOP 'HOLD TERMS'
Please understand that furniture usually takes up valuable floor space, and we are more than happy to accommodate your needs. However, once we complete your item(s) that are in for repair, we ask that you kindly pick them up (whether you dropped them off or have chose to save delivery charges) within 7 days of being notified. We can be in early, or late, or on Saturday with a little notice from you if that helps. We are willing to work with you the best we can.
Items left after 7 days without making prior arrangements, will be charged $10 PER DAY storage fees, and after 30 days, will be sold for charges due or disposed of at our discretion.
We are natives to Albuquerque and current residents of Rio Rancho. This 'metro area' is too small, and we know too many people here to be cheating anyone.
Thank you!
IN SHOP 'HOLD TERMS'
Please understand that furniture usually takes up valuable floor space, and we are more than happy to accommodate your needs. However, once we complete your item(s) that are in for repair, we ask that you kindly pick them up (whether you dropped them off or have chose to save delivery charges) within 7 days of being notified. We can be in early, or late, or on Saturday with a little notice from you if that helps. We are willing to work with you the best we can.
Items left after 7 days without making prior arrangements, will be charged $10 PER DAY storage fees, and after 30 days, will be sold for charges due or disposed of at our discretion.